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SMS Privacy Policy & Terms

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SMS Terms & Conditions

By providing your phone number, you consent to receive SMS messages from Outbound Veterinary Partners for care updates and administrative purposes. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out at any time.

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1. You will receive messages for upcoming appointments, scheduled services, and general customer care.


2. You can cancel the SMS service at any time. Just text "STOP" to the message. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. To resubscribe and opt back in to receive texts from this number, text "START".


3. If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance or how to unsubscribe.


4. Carriers are not liable for any delayed or undelivered messages.


5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies, and if you have any questions about your text plan or data plan, it is best to contact your wireless provider.


6. If you have any questions regarding privacy, please read our privacy policy.


Opting Out: Texting the keyword STOP to the mobile number you received messages from will opt you out of the messaging program. You will receive a final confirmation text message. No further messages will be sent to your mobile device, unless initiated by you.

SMS Privacy Policy

We value your privacy. No mobile opt-in data or numbers will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 

Accessibility Statement

We are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to our website. If you have any difficulty accessing our content, please contact us for assistance.

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